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F4UDash4

4 discussion posts

Getting this every time I boot up and VoiceBot Pro 3.8.2 loads:

An error has occurred while loading the settings.
BFSafeLock:Lock Failed: lockProfiles
Failed to call TryEnter.
[System.Exception]
[System.Exception]

Jan 10, 2022 • #1

We were able to reproduce this issue here, and I've added it to our list. We'll be sure to let you know as soon as we're able to fix it up.

Thanks!

Jan 11, 2022 • #2

This issue should be fixed up in our latest beta, available here: https://www.voicebot.net/Download/Beta/

Please let me know if you run into any issues after updating.

Thanks!

Jan 21, 2022 • #3

Cimerians

11 discussion posts

I still get this message (steam version). Tried installing it on another machine I get the same error. Ver. 3.8.2

It doesnt seem to affect anything other than sometimes I have to cancel the error and select a game profile again.

Feb 9, 2022 • #4

Do you still get it if you update to our beta? You can do so via the VoiceBot Settings > Options tab, enable "Check for new Beta Version", and then click "Check for Updates Now".

Thanks!

Feb 9, 2022 • #5

Cimerians

11 discussion posts

Quote:

Do you still get it if you update to our beta? You can do so via the VoiceBot Settings > Options tab, enable "Check for new Beta Version", and then click "Check for Updates Now".
Thanks!

I forgot about that, I went ahead and downloaded the beta. It doesn't show up anymore. Beta seems to sometimes act strange like when I open it, no profiles show up but they eventually do, sometimes I have to click on something and they'll show up, otherwise works much better.

Feb 11, 2022 (modified Feb 11, 2022) • #6

Strange, does this happen every time you open VoiceBot?

Thanks!

Feb 14, 2022 • #7

Cimerians

11 discussion posts

Quote:

Strange, does this happen every time you open VoiceBot?

Thanks!

It only happened a few times but the error has come back again (I attached a screenshot)

I tried going back to 3.7.2 and that works perfect.

Right now I will leave it on the beta if you want me to try anything. It comes up at first start up but doesnt really affect anything.

• Attachment [protected]: vbot.png [144,704 bytes]

Feb 15, 2022 • #8

Cimerians

11 discussion posts

OK after using it since yesterday I haven't gotten that error anymore.

Feb 16, 2022 • #9

Ok interesting, can you let us know if the error comes back again on the beta?

Thanks!

Feb 23, 2022 • #10

I still get this error even after installing the beta release.

Please advise.

Aug 24, 2022 • #11

@FluffyBunnyFeet: Could you attach a debug log for this error?

On the VoiceBot Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
Reproduce the issue and note the time so we'll know where to check in the log file
Click the "Export Info to File" button on the Settings > Troubleshooting tab
Reply with the file attached
Disable debug logging after sending the log

Thanks!

Aug 24, 2022 • #12

Keith,
I just submitted a support request on this issue.
Logfile timestamp: 2022/08/25 14:22:29.4932
2022/08/25 14:22:29.4932##_##FAIL:L1##_##voicebot.exe:992##_##BFSafeLock:Lock:89##_##-##_##Lock: lockProfiles, Calling Thread: "MainUiThreadAsync" [VBSettings:GlobalProfilesEnumerator: FormMain.Profiles:UpdateProfile_UIThread], Locked Thread: "CompileProfilesThread-7" [VBSettings

rofilesEnumerator: BuildProfileMenuGeneral], Failed to call TryEnter., [System.Exception]##_##-

Additionally, this issue started occurring with v3.8.2. I don't recall ever encoutnering it prior to that version.

Aug 25, 2022 (modified Aug 25, 2022) • #13

Thank you! I've received it and re-opened the issue in our system. Hopefully we can track it down for the next beta!

Aug 26, 2022 • #14