Voicebot turning red and pausing any time it wants now

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Alex Redman26990

5 discussion posts

Voicebot has decided to turn red at any random time now. All settings have been double triple checked not sure why this is happening. any insights?

Jul 30, 2017 • #1

Same for me.

Jul 30, 2017 • #2

Pittie

20 discussion posts

Same for me too after the last Beta 3.1. I have downgrade back to 3.0. It's fine now.

Jul 30, 2017 (modified Jul 30, 2017) • #3

Could you guys attach debug logs for this issue? I'm not able to reproduce it here

On the VoiceBot Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
Restart VoiceBot
Reproduce the issue and note the time so we'll know where to check in the log file
Send us the VoiceBot.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
Disable debug logging after sending the log

Jul 31, 2017 • #4

Pittie

20 discussion posts

I rolled back to 3.0, because I don't need the new features, but a start/stop shortkey.

Anyway, perhaps it helps. I noticed in 3.1 that after every start of Windows 7 the VB Icon at the taskbar shows red. I had to activate it. In 3.0 it starts ready to play.

Aug 2, 2017 • #5

@Pittie: Sounds like maybe the "Start Paused" option on the Settings > Options tab got enabled after the upgrade? If you update again, is that option enabled?

@Alex and duhow: Any luck reproducing this issue with debug logging enabled?

Aug 2, 2017 • #6

Pittie

20 discussion posts

Quote:

@Pittie: Sounds like maybe the "Start Paused" option on the Settings > Options tab got enabled after the upgrade? If you update again, is that option enabled?

No it isn't enabled.

Aug 2, 2017 • #7

Ok, interesting. Is it still getting paused at startup now that you've updated to 3.1 Beta 1 again?

Aug 2, 2017 • #8

Pittie

20 discussion posts

Yes.

Aug 2, 2017 • #9

Could you attach a debug log? I'm not able to reproduce it here, so I'd like to see if the log can offer any insight:

On the VoiceBot Settings > Troubleshooting tab, change the Logging drop-down to "L3: Log Detailed" and click Apply
Restart VoiceBot
The next time it pauses itself, note the time so we'll know where to check in the log file
Send us the VoiceBot.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
Disable debug logging after sending the log

Aug 2, 2017 • #10

Pittie

20 discussion posts

Ok, I will do that.

Aug 2, 2017 • #11

Awesome, thanks!

Aug 2, 2017 • #12

Pittie

20 discussion posts

I found my problem. If I set the computer into the powersave mode and wake it up, VB stops (Icon red) and I have to start it again. In Version 3.0 this is no problem.
The wake up time is about 9:10

Regards Pittie

• Attachment [protected]: VoiceBotDebugInfo.zip [113,841 bytes]

Aug 3, 2017 • #13

Ok, thanks! We'll see what we can find out